Philips - never again

I always thought well of Philips. But experience with one of their digital photo frames has me vowing "never again".

Why? Because they refuse (or are too lazy) to specify the power supply details. The most they will give is "•Power consumption: 5 W •Power mode supported: AC powered". Hardly useful.

I had presumed that this was to force you to buy a replacement supply from them at some inflated price. But although the parts specialists do offer very expensive Philips power supplies, none are listed for Photo Frames. A phone call to Philips themselves had them admitting they couldn't find out either.

So - lose or break your power supply and Philips presumably expect you to throw away the Photo Frame and buy a new one.

So that's me finished with Philips.

Update 22nd Feb 09:

I eventually found the power supply. For anyone needing a supply for a Philips 7FF3FPB/05 Photo Frame, it needs 2Amps at 9v DC (no indication of polarity and I had no meter with me). The original that came for ours in the UK was model MU18-2090200-B2.