Play the spot-the-nameplate game (Can you do better than Openreach?)

Below are pictures of the eleven doors/gates that front on to King Edward Street in Ashbourne, Derbyshire (it isn't a very big street, so there are only these eleven).

Can you find the secret location of the charity called VCSPD? Look very carefully at each door, and see if you can find a clue.

Door No 1

Door No 2

Door No 3

Door No 4

Door No 5

Door/Gate No 6

Gate No 7

Door No 8

Door No 9
(The sign on the left says "Henmore Centre")

Door No 10

Door No 11

Just to make it easier (there might be Openreach staff reading this) No. 1 is bricked up, so that looks unlikely, and No. 8 is a public toilet, so that looks less promising too. Numbers 9, 10 and 11 all have names which don't match "Compton Offices" so they don't look too likely either. So have another look at numbers 2 to 7.

Difficult, isn't it? It certainly proved too difficult for the engineer from BT Openreach on 4th June 2014. I had arranged with our ISP Plusnet that Openreach would install a phone line and fibre broadband on that day. In the event, the Openreach engineer reported that they had been out to find our office but failed. (The engineer apparently also failed to read the contact phone number on which they could have reached us: they must have been having a slightly "off" day).

It only cost me six wasted hours, so I guess it is quite understandable that Plusnet (who deal with Openreach for me - end users aren't allowed any contact) don't feel any compensation applicable - in fact Plusnet sent an automated email blaming me for not providing the required information and telling me that we would have to pay them £50 compensation for messing up. Oh, and when that was sorted out, Plusnet told me that because of the "missed appointment" we would now have to have the phone line and Broadband provided on separate days, requiring my attendance for a further two five-hour appointment "windows", and leaving the charity without reliable broadband for what looks set to be another 10 days.

I can get my own back at Plusnet by encouraging others to shun this BT-owned sibling that seems completely unconcerned at the impact of their failure to manage their supplier (Openreach) effectively.

But how does one have any impact at all on Openreach, which appears to be happily employing at least one person who is either a complete idiot, or an outright liar? Answer: one relies on the work of Ofcom. Which is probably all that needs saying.

(For Openreach workers - the answer to the game is that the sign is hidden on Door No 5).