Stupid, Lazy or Mean?

Examples of bad Customer Service or downright dishonesty. Some from organisations who have ignored my attempts to get them to fix things. Others from organisations that make it nigh on impossible to complain at all. And the odd tilt at Government

Sunday, July 30, 2017

Piefest - taking the "P"?

Called in to Piefest in Melton Mowbray on Sat 29 July 2017.

£4 to get in to what was essentially a Farmer's Market, plus a "theatre" area offering talks with poor sightlines (no video) and inadequate audio. The admission price felt greedy for what was provided.

The selling proposition was that one could sample a range of pies. Yes, sort of. Most samples were miniscule, and many stands offered no samples whatsoever.

Leesons Family Butchers offered the most generous samples, and they tasted best too. We bought one of their £5 pies as a present for the friend we were travelling to see (and another for ourselves).

My suggestion? Get the stallholders to provide decent-sized samples at something like 50p a time, (say 1/12 of a £5 pie) - paid for with tokens: include say four tokens with the admission price, then sell extras on site. That way, the stallholders could cover their costs even if they didn't sell a lot of full-sized product, and punters would have a meaningful sampling experience.